Returns & Exchanges
At STALEKS PRO, we stand behind the precision and quality of our professional beauty tools, offering a 14-day return window for unused items in their original packaging. Please note that for hygiene reasons, tools that have been sterilized or used in a clinical setting cannot be returned.
Initiate Your Request
Contact our customer support team within 14 days of delivery with your order number and photos of the unused tools to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original STALEKS PRO packaging, ensuring all protective caps and certificates of authenticity are included to prevent damage during transit.
Ship to Service Center
Affix the provided return label to your package and drop it off at any authorized courier location; we recommend using a trackable service for your peace of mind.
Inspection and Refund
Once our quality control team verifies the tools are in factory condition, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing