Frequently Asked Questions
Everything you need to know about professional beauty tools and your order.
What makes STALEKS PRO tools different from other brands?
STALEKS PRO tools are crafted from high-quality medical-grade stainless steel and undergo a unique manual sharpening process, ensuring exceptional durability and precision for professional use.
How should I properly disinfect and sterilize my tools?
Our tools are resistant to all types of sterilization, including autoclaves and dry heat ovens. We recommend following the manufacturer's guidelines for exposure times and using professional-grade disinfectant solutions.
How long does shipping take and do you provide tracking?
Orders are typically processed within 1-2 business days. Shipping times vary by location, but once dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for professional tools?
Due to hygiene and safety standards in the beauty industry, we only accept returns on unused, unopened products in their original packaging within 14 days of purchase.
Do you offer international shipping?
Yes, we ship STALEKS PRO products worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific destination.
Are these tools suitable for home use or only for professionals?
While our PRO line is specifically designed to withstand the high-volume demands of beauty salons, they are also excellent for home users who prioritize professional-grade precision and long-lasting quality.